State Farm® Insurance Agent Bob Gist
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KRISTIE SANDERS
August 22, 2026
"As a new homeowner, Ashley Kellums made the whole process of choosing a homeowner insurance policy as painless as possible. She was great to work with. I highly recommend Ashley at Bob Gist-State Farm."
"I’m glad Ashley was able to help you find the policy that was right for you! She has helped simplify the process for
a lot of people throughout the years and does a great job of educating and guiding people along the way. Thanks for trusting our agency with your business!"
J Moore
August 17, 2026
"I cannot say enough wonderful things about Ashley Kellums at Bob Gist – State Farm!
I have been with this State Farm office for over 20 years, and throughout all of that time, Ashley has truly stood out as someone who goes above and beyond. She is incredibly kind, attentive, patient, and genuinely caring. You never feel like you are just another policy or another phone call with Ashley; she takes the time to listen, explain things thoroughly, answer every question, and make sure you feel completely comfortable and taken care of.
Her knowledge is exceptional, but what makes her even more special is the way she combines that knowledge with genuine compassion. Insurance can sometimes feel overwhelming, especially when you are dealing with unexpected or stressful situations, but Ashley has a way of making everything feel manageable. She is responsive, dependable, and always willing to help.
After being a customer for more than two decades, I can confidently say that service like Ashley provides is one of the biggest reasons loyalty is earned. She represents everything you hope for in an insurance professional; knowledgeable, trustworthy, caring, and committed to her customers.
Ashley, thank you for always going the extra mile and for treating your customers like people, not policy numbers. You are truly an asset to Bob Gist – State Farm, and they are incredibly fortunate to have you!
⭐️⭐️⭐️⭐️⭐️ Five stars simply aren’t enough!"
"You have described Ashley so well! She has seen a lot of things and learned so much over her 21 years in insurance. Couple that with her ability to relate to customers and she is easily one of the best in the business. I am thankful she has stuck with me all these years. Thank you for your kind words. We appreciate you trusting us to take care of your insurance needs."
Pamela Virgin
August 11, 2026
"I cannot say enough good things about my experience working with Ashley Kellums! This was my first time bundling my homeowners and auto insurance, and I’ll be the first to admit that I do NOT speak insurance! She took the time to walk me through everything, answered all of my questions, and made sure I actually understood my coverage instead of just handing me a bunch of numbers and insurance terminology.
She truly went above and beyond to find the right coverage for me, and I was honestly surprised by how much coverage I was able to get at such a great rate. Best of all, she saved me a significant amount of money!
I never felt rushed, pressured, or like any of my questions were silly. She was patient, knowledgeable, thorough, and genuinely seemed to care about making sure I was properly covered—not just making a sale.
If you're shopping for insurance, especially if all the terminology makes your head spin like it does mine, I highly recommend giving Ashley Kellums a call. She made something I was dreading incredibly easy, and I couldn't be happier with the experience!"
"What a nice review! Ashley is very thorough and knowledgeable and has been a vital part of my team for over 20 years. I’m proud to hear that she made the “chore” of switching insurance easier for you and that we were able to help save you some money. Glad to have you as a customer !"
Joy Holt
August 4, 2026
"Ashley Kellums was amazing today as I researched life insurance. She provided options and walked me through purchasing a policy. Professional and friendly. Thanks Ashley!!!"
"Thanks for the positive feedback, Joy! You’re right, Ashley has over 20 years of insurance experience and knows what she is talking about. We are lucky to have her on our team. Thanks for letting us help you and your family!"
Cecelia Cannon
July 31, 2026
"Immaculate service! Someone's always available to help you with any concerns u may have,tech support, or billing.The staff is ALWAYS so friendly, attentive & there whenever u need them. I love my Bob Gist State Farm family on Race Street.!!!"
"Thank you, Cecelia! I think I have the best team in town and I’m glad you feel the same way. I appreciate you taking the time to give them the positive feedback they deserve! Thanks for being our customer."
Chance Austin
July 10, 2026
"Very simple and great piece"
"Thanks! Glad we could help you out!"
Raven Bradley
July 1, 2026
"Nice people. Been with them for years. Anytime I have questions Ashley is always here to help. I have everything insured with them. Ask for Ashley."
"Thanks, Raven. Ashley does great at her job. She has been a vital part of my office for over 20 years and we are proud of her. "
Cesar Lugo
June 30, 2026
"Working with Ashley Kellums has been a pleasure. The transition to State Farm was smooth, stress-free, and professional. My agent is knowledgeable and patient, making me feel like more than just a policy number. I feel secure knowing my insurance needs are in such capable hands. If you are looking for integrity and great customer service, this is the place"
"Thanks for trusting our office with your insurance needs. Ashley has been a key player on our team for over 20 years and is definitely an asset to our office. I appreciate your kind words."
Bryan Berry
June 29, 2026
"I love all the girls at Bobs place,they are friendly and helpful! If i was Bob I’d give them all a raise!"
"Thanks for the review, Bryan! I will take that into consideration👍. I do have a great team in my office, for sure. I think they do a great job."
Brittany Kibby
June 25, 2026
"Haley offered me a monthly car insurance rate almost $100 more affordable than I was paying previously. When I had first gotten my car, my rate with Allstate was cheaper than Statefarm. Haley kept me in mind and called me nearly 9 months later to let me know about their rate decreases and got me a better rate. As a working a mom with a bunch of kids, any money we can save in this economy helps a ton! Highly recommend."
"We are glad we could help save you some money. Thanks!"
Lou Sanders
June 24, 2026
"We were with a different company and switched to Haley at Bob Gist State Farm agency. She saved us so much on our homeowners and on our auto insurance. Because of that, we have had multiple people call Haley and get the same great pricing and customer service! She is so knowledgeable and comes highly recommended!"
"Haley does a wonderful job! We appreciate you trusting us with your insurance. Thank you for the kind words.!
"
Regina Hess
June 24, 2026
"Great competitive prices with great services and even better representatives who have friendly communication skills that know what they are talking about!! Thanks for everything you do Jarida!!"
"Thanks for the positive feedback. Glad to have Jarida on our team!"
christopher ladeau
June 24, 2026
"Great service and fast."
"We appreciate you! Thanks for taking the time to let me know we were able to help."
ashtyn hawkins
June 24, 2026
"Ashley Kellums is the best!! She is very kind, reassuring, and helpful!! 🤗"
"We think Ashley is pretty great, too. She has been an important part of my team for over 20 years. Thanks for trusting us with your business.
"
Simon Hawkins
June 24, 2026
"My representative Jarida was so kind and helpful with changing my insurance. I didn’t fully understand the process but she was happy to explain and even saved me some money with my new car plan. Highly recommend!"
"I’m glad Jarida was able to help you better understand. Always let us know if you have any questions. Thanks!"
MC Taylor
November 10, 2025
"Helpful, quick and accurate information for my car and home insurance needs. Thanks Haley!"
"Thanks for the review. Haley has been with me for 10 years and I’m glad to hear she was able to help you."
Allan Garner
October 21, 2025
"Very customer friendly and helpful. Highly recommended from a long time customer. Ashley has always been very helpful and kind."
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business!"
Amy Barber
August 13, 2025
"Hailey is awesome, she helps any way she can"
"I think Haley is pretty great, too. She’s been with me for 10 years and really tries to help. Thanks!"
Wendy Carpenter
July 31, 2025
"I used Ashley for my insurance needs. She was very polite and knowledgeable. Ashley answered all of my questions, and helped me get more coverage for less money. Thank you Ashley!"
Kandice Booker
July 31, 2025
"The best staff ever ! So helpful and quick to respond !"
"I glad to see we were able to help you! Thanks so much!"
Greg Smith
January 31, 2025
"Bob & Candice went above and beyond for me, I had property damage which no one reported to me, so I went to the PD and bought a report. The accident report erroneously gave State Farm as the insurance company of the drunk driver who hit the property without reporting it to me. Bob & Candice looked into it, couldn't find it, called the PD and found it wasn't even State Farm. Bob then called the other insurance company, got someone on the line, filled them in, then called me in there to get on the phone with the other company. This all took well over an hour to decipher. I have been in business for 40 years, this was above and beyond!!! I can't thank Bob & Candice enough!!! No one is offering this type of personal, hometown service anymore!"
"Thank you, Greg, for sharing your experience! I'm truly grateful for your kind words about the service Bob and Candice provided. It's wonderful to know they could assist you with such dedication and resolve the issue with the other insurance company. We take pride in offering personal, hometown service, and your feedback means a lot to us. If you ever need further assistance, please don't hesitate to reach out."
Donnie Moerbe
January 29, 2025
"Jessica at Bob Gist's office, spent over an hour with me, trying to get my Drive Safe and Save App beacon transferred from DS&S app over to State Farm app. This is a change that took place a the first of the year. In order to get your savings on the app. this has to be updated."
"Thank you, Donnie, for sharing your experience! I'm happy to hear that Jessica dedicated her time to assist you with transferring your Drive Safe and Save App beacon. We appreciate your patience during this transition. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Taylor Tanner
June 23, 2024
"If this man is the same guy who saved 38 dogs in danger of drowning while fishing in Mississippi he's a hero. That kind of courage and selflessness is rare. Besides its not everyday you get to do business with a real life hero."
"Same guy thanks!!!"
Linda Horton
June 19, 2024
"Good at insurance & even better at saving dogs! Thank you!"
Mary Holland
January 22, 2024
"The Staff is very gracious and accommodating."
"Good to hear our team could help you!"