Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chance Austin

Chance Austin

July 10, 2026

5  out of  5
rating by Chance Austin
"Very simple and great piece"
We responded:
"Thanks! Glad we could help you out!"
Profile photo of Raven Bradley

Raven Bradley

July 1, 2026

5  out of  5
rating by Raven Bradley
"Nice people. Been with them for years. Anytime I have questions Ashley is always here to help. I have everything insured with them. Ask for Ashley."
We responded:
"Thanks, Raven. Ashley does great at her job. She has been a vital part of my office for over 20 years and we are proud of her. "
Profile photo of Cesar Lugo

Cesar Lugo

June 30, 2026

5  out of  5
rating by Cesar Lugo
"Working with Ashley Kellums has been a pleasure. The transition to State Farm was smooth, stress-free, and professional. My agent is knowledgeable and patient, making me feel like more than just a policy number. I feel secure knowing my insurance needs are in such capable hands. If you are looking for integrity and great customer service, this is the place"
We responded:
"Thanks for trusting our office with your insurance needs. Ashley has been a key player on our team for over 20 years and is definitely an asset to our office. I appreciate your kind words."
Profile photo of Bryan Berry

Bryan Berry

June 29, 2026

5  out of  5
rating by Bryan Berry
"I love all the girls at Bobs place,they are friendly and helpful! If i was Bob I’d give them all a raise!"
We responded:
"Thanks for the review, Bryan! I will take that into consideration👍. I do have a great team in my office, for sure. I think they do a great job."
Profile photo of Brittany Kibby

Brittany Kibby

June 25, 2026

5  out of  5
rating by Brittany Kibby
"Haley offered me a monthly car insurance rate almost $100 more affordable than I was paying previously. When I had first gotten my car, my rate with Allstate was cheaper than Statefarm. Haley kept me in mind and called me nearly 9 months later to let me know about their rate decreases and got me a better rate. As a working a mom with a bunch of kids, any money we can save in this economy helps a ton! Highly recommend."
We responded:
"We are glad we could help save you some money. Thanks!"
Profile photo of Lou Sanders

Lou Sanders

June 24, 2026

5  out of  5
rating by Lou Sanders
"We were with a different company and switched to Haley at Bob Gist State Farm agency. She saved us so much on our homeowners and on our auto insurance. Because of that, we have had multiple people call Haley and get the same great pricing and customer service! She is so knowledgeable and comes highly recommended!"
We responded:
"Haley does a wonderful job! We appreciate you trusting us with your insurance. Thank you for the kind words.!
"
Profile photo of Regina Hess

Regina Hess

June 24, 2026

5  out of  5
rating by Regina Hess
"Great competitive prices with great services and even better representatives who have friendly communication skills that know what they are talking about!! Thanks for everything you do Jarida!!"
We responded:
"Thanks for the positive feedback. Glad to have Jarida on our team!"
Profile photo of christopher ladeau

christopher ladeau

June 24, 2026

5  out of  5
rating by christopher ladeau
"Great service and fast."
We responded:
"We appreciate you! Thanks for taking the time to let me know we were able to help."
Profile photo of ashtyn hawkins

ashtyn hawkins

June 24, 2026

5  out of  5
rating by ashtyn hawkins
"Ashley Kellums is the best!! She is very kind, reassuring, and helpful!! 🤗"
We responded:
"We think Ashley is pretty great, too. She has been an important part of my team for over 20 years. Thanks for trusting us with your business.
"
Profile photo of Simon Hawkins

Simon Hawkins

June 24, 2026

5  out of  5
rating by Simon Hawkins
"My representative Jarida was so kind and helpful with changing my insurance. I didn’t fully understand the process but she was happy to explain and even saved me some money with my new car plan. Highly recommend!"
We responded:
"I’m glad Jarida was able to help you better understand. Always let us know if you have any questions. Thanks!"
Profile photo of MC Taylor

MC Taylor

November 10, 2025

5  out of  5
rating by MC Taylor
"Helpful, quick and accurate information for my car and home insurance needs. Thanks Haley!"
Profile photo of Allan Garner

Allan Garner

October 21, 2025

5  out of  5
rating by Allan Garner
"Very customer friendly and helpful. Highly recommended from a long time customer. Ashley has always been very helpful and kind."
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business!"
Profile photo of Amy Barber

Amy Barber

August 13, 2025

5  out of  5
rating by Amy Barber
"Hailey is awesome, she helps any way she can"
Profile photo of Wendy Carpenter

Wendy Carpenter

July 31, 2025

5  out of  5
rating by Wendy Carpenter
"I used Ashley for my insurance needs. She was very polite and knowledgeable. Ashley answered all of my questions, and helped me get more coverage for less money. Thank you Ashley!"
Profile photo of Kandice Booker

Kandice Booker

July 31, 2025

5  out of  5
rating by Kandice Booker
"The best staff ever ! So helpful and quick to respond !"
Profile photo of Greg Smith

Greg Smith

January 31, 2025

5  out of  5
rating by Greg Smith
"Bob & Candice went above and beyond for me, I had property damage which no one reported to me, so I went to the PD and bought a report. The accident report erroneously gave State Farm as the insurance company of the drunk driver who hit the property without reporting it to me. Bob & Candice looked into it, couldn't find it, called the PD and found it wasn't even State Farm. Bob then called the other insurance company, got someone on the line, filled them in, then called me in there to get on the phone with the other company. This all took well over an hour to decipher. I have been in business for 40 years, this was above and beyond!!! I can't thank Bob & Candice enough!!! No one is offering this type of personal, hometown service anymore!"
We responded:
"Thank you, Greg, for sharing your experience! I'm truly grateful for your kind words about the service Bob and Candice provided. It's wonderful to know they could assist you with such dedication and resolve the issue with the other insurance company. We take pride in offering personal, hometown service, and your feedback means a lot to us. If you ever need further assistance, please don't hesitate to reach out."
Profile photo of Donnie Moerbe

Donnie Moerbe

January 29, 2025

5  out of  5
rating by Donnie Moerbe
"Jessica at Bob Gist's office, spent over an hour with me, trying to get my Drive Safe and Save App beacon transferred from DS&S app over to State Farm app. This is a change that took place a the first of the year. In order to get your savings on the app. this has to be updated."
We responded:
"Thank you, Donnie, for sharing your experience! I'm happy to hear that Jessica dedicated her time to assist you with transferring your Drive Safe and Save App beacon. We appreciate your patience during this transition. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Taylor Tanner

Taylor Tanner

June 23, 2024

5  out of  5
rating by Taylor Tanner
"If this man is the same guy who saved 38 dogs in danger of drowning while fishing in Mississippi he's a hero. That kind of courage and selflessness is rare. Besides its not everyday you get to do business with a real life hero."
We responded:
"Same guy thanks!!!"
Profile photo of Linda Horton

Linda Horton

June 19, 2024

5  out of  5
rating by Linda Horton
"Good at insurance & even better at saving dogs! Thank you!"
Profile photo of Mary Holland

Mary Holland

January 22, 2024

5  out of  5
rating by Mary Holland
"The Staff is very gracious and accommodating."
Profile photo of Bryon Sangster

Bryon Sangster

January 21, 2024

5  out of  5
rating by Bryon Sangster
"Bob's team was very helpful in understanding and taking care of my family's insurance needs."
Profile photo of Michael Swinney

Michael Swinney

December 23, 2023

5  out of  5
rating by Michael Swinney
"The representative is always so polite and professional! I sometimes feel as if she is my personal representative! Hailey and Co are my favorites! Thanks for an awesome experience every time!"
Profile photo of Skip Highfill

Skip Highfill

October 25, 2023

5  out of  5
rating by Skip Highfill
"As a retired insurance agent I should know great service. Bob Gist and his staff get 5 stars if you are trying to make an insurance decision you can’t go wrong with Bob Gist and his staff.

Skip HIGHFILL"
We responded:
"Thanks Skip we learned from the best!!!"
Profile photo of Cheryl Towne

Cheryl Towne

December 9, 2022

5  out of  5
rating by Cheryl Towne
"Great people there. Great costumer service.
I have a bundled policy with home and vehicles. They always do their best to get you the best rate on insurance, and explain everything to you. There isn't many business out there that will take time like they do.."
We responded:
"Cheryl, we appreciate your trust in us and the kind words! Thank you so much!"
Profile photo of Kimberly Brady

Kimberly Brady

December 1, 2022

5  out of  5
rating by Kimberly Brady
"Wonderful service from the entire office staff."